About

My Name is Nicole Sterley and I have over 20 years office, secretarial and travel experience.

I have worked in several different roles including PA, Legal PA, Secretary (Insurance, Medical, Quantity Surveying), Customer Relations Officer and Travel Agent.

I have worked in the UK for a large International Blue Chip company as PA to a Director, and an International Legal Firm as PA to the Insolvency Partner.

I am now a Virtual Assistant working from home and offering my experience to clients who require a high level service which is tailor made to suit their requirements.

I work together with my husband and partner in business, Vance Sterley. Vance handles the IT side of my business using his experience of Website Design, Website Development, Hosting Management, Testing and Database Creation and Management.

Personal Attributes

• Ability to produce high quality documentation and reports
• Excellent at forward planning and time management
• Experienced in fast moving and high-pressured environments
• Ability to prioritize workloads
• Excellent written and oral communications at all levels
• Ability to maintain and control process and quality documentation at all levels
• Ability to work under pressure and use my own initiative

Experience (between us) with various Software packages including:

• Word, Excel, PowerPoint, Publisher, Outlook, Access, Visio
• Macromedia Fireworks, Macromedia Dreamweaver, Macromedia Flash,
• SQL, Content Management Systems, Web Copywriting, SEO, and many more.
• ASP 2, ASP.net, Java, Javascript, PHP

 Training

During my 20+ years experience I have gathered the following training:

• Business College – Secretarial Diploma including :

•       Shorthand, Typing, Accountancy, English, Secretarial Duties, Communication,
•       Word Processing, Switchboard, Dictaphone, Flower Arranging, Public Relations and Social Etiquette

• Medical Secretarial Training
• Legal Secretarial Training
• IATA UFFTA Travel Diploma
• Commercial Art Diploma
• Proof Reading and Editing course
• Interviewers Course
• GetAhead Training – Project Management, Negotiating, Time Management, Presentations and Meetings courses
• Introduction to HR
• I have also had extensive experience of all Microsoft software (Word, Excel, Powerpoint, Outlook, Publisher).